Moving your Community from Khoros Classic to Aurora?

Why Upgrade to Aurora?

Aurora introduces cutting-edge technologies and a modern architecture, enhancing mobile-friendliness, performance, SEO, and accessibility. This upgrade is a fresh start, providing a robust and flexible foundation for the future of your online community.

How we can assist with your aurora upgrade

Understanding your Community Goals

We collaborate closely with you to fully understand your community’s goals and how they align with your overarching business strategy. This involves conducting detailed discussions and assessments to define your long-term vision and objectives. By ensuring these goals are clear, we can tailor the upgrade process to support and enhance your community’s value and engagement, making sure every aspect of Aurora is leveraged to meet your specific needs.

Gap Analysis on Existing Customisations and Features

Our experts perform a comprehensive gap analysis to evaluate your current customisations and features. We identify which elements are essential, which can be improved, and which can be replaced with Aurora’s built-in capabilities. This detailed assessment helps in minimising disruption and ensures a smooth transition. By focusing on what truly adds value, we can streamline your community’s functionality and enhance the overall user experience.

Assistance with New or Required Customisations

We provide in-depth support for scoping and implementing any new customisations your community requires. Whether it’s adding new features or enhancing existing ones, our team ensures these customisations integrate seamlessly with Aurora’s architecture. This includes thorough testing and validation to ensure everything works perfectly, enhancing both the functionality and user experience of your community.

Revisiting Community Structure

An effective community structure is crucial for user navigation and content discovery. We review your current community structure and make recommendations for improvements. This may involve reorganising categories, updating navigation paths, or optimising content layout. Our goal is to ensure your community is intuitive and user-friendly, making it easier for members to find what they need and stay engaged.

Updated Theme Design and Implementation

Our design team creates visually appealing Aurora themes that reflect your brand identity. We use Aurora’s advanced design tools to implement these themes, ensuring a cohesive and engaging user experience. From branding style guides, colour schemes and typography to overall layout, we make sure your community not only looks great but also provides a seamless experience across all devices.

New Front-End Customisations

We assist with the development of new React based front-end customisations that enhance the user interface and experience. This includes interactive features, responsive design elements, and user-friendly interfaces. By focusing on the front-end experience, we ensure your community is not only functional but also engaging and easy to use, which helps in retaining and growing your member base.

Updates to Existing Content & 3rd Party Integrations

Keeping your content and integrations up-to-date is vital for maintaining a functional and efficient community. We manage the updates to your existing content, ensuring it aligns with the new platform capabilities. Additionally, we handle the integration of third-party systems such as CRM, analytics, and marketing automation tools, ensuring they work seamlessly with Aurora and enhance your community’s functionality.

Best Practices and Training on Aurora

Our team provides comprehensive training sessions and shares best practices to help you and your team get the most out of Aurora. This includes tutorials on new features, optimisation techniques, and ongoing support. By educating your team, we empower you to utilise Aurora’s full potential, ensuring your community remains dynamic and efficient.

Ongoing Maintenance and Professional Services

Post-upgrade, we offer ongoing maintenance and professional services to ensure your community continues to run smoothly. This includes regular updates, troubleshooting, and continuous improvements. Our support team is always available to address any issues and provide assistance, helping you to maintain a thriving community that meets your evolving needs.